Cocktail Servers - Aqimero at The Ritz-Carlton, Philadelphia

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Position Title: Cocktail Server - Aqimero at The Ritz-Carlton, Philadelphia         

Reports to:   GM and FOH Managers

Position Summary:

Sell and serve food and drinks in a professional manner.  Enhance the customer experience according to RSR hospitality Standards

Tasks and Responsibilities: 

  • Must be able to pass Responsible Service of Alcohol Test with a score of 90% or better.
  • Serve 4 –6 tables, as determined by management.
  • Complete knowledge of RSR Restaurant’s food and beverage preparation.
  • Ability to sell alcohol and food items.
  • Able to use a computer
  • Able to interact with guests in a friendly/fast manner.

Maintain specific side-work and ensure the total cleanliness and smooth operation of the restaurant.

  • Clear and reset tables.
  • Check identification of guests to ensure they are of legal age to consume alcoholic beverages. Refuse to serve beverages in a polite manner to guests who are not of legal age.
  • If consuming alcoholic beverages, observe guests behavior, count number of drinks served, and if you feel they should not drive, offer a taxi. Don’t hesitate to ask a manager to intervene.
  • Ensure guest’s complete satisfaction and strive to exceed guest’s expectations.
  • Report to work in a neat and clean uniform. Well-groomed hair and personal hygiene are essential.
  • Other duties as directed.

Essential physical requirements

  • Able to work standing up and walking during entire shift.
  • Able to continuously reach, carry, lift, bend, stoop and wipe
  • Pulling and pushing up to 50 pounds
  • Common hazards include but are not limited to burns, falls, slipping, tripping and cuts.
  • Personal hygiene is a most plus frequent washing of hands is required
  • Must be of legal age to serve alcohol

Knowledge and Skills

  • Must be able to suggestively sell food and beverage items
  • Basic mathematical skills with the ability to make change
  • Must be able to read and write
  • Computer proficiency
  • Excellent communication skills
  • Multi-tasking and able to move in a fast-paced environment
  • Knowledge of workplace safety procedures
  • When applicable, must have licences, certifications or registrations according to State requirements
  • State health and alcohol compliance cards (if applicable)
  • 2 years of experience as a server
Location: Philadelphia, PA
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