Position Title: Bartender - Aqimero at The Ritz-Carlton, Philadelphia
Reports to: GM and FOH Managers
Position Summary:
Sell and serve food and drinks in a professional manner. Enhance the customer experience according to RSR hospitality Standards
Tasks and Responsibilities:
Must be able to pass Responsible Service of Alcohol Test with a score of 90% or better.
Serve 3 – 4 tables, as determined by management.
Complete knowledge of RSR Restaurant’s food and beverage preparation.
Ability to sell alcohol and food items.
Able to use a computer
Able to interact with guests in a friendly/fast manner.
Maintain specific side-work and ensure the total cleanliness and smooth operation of the restaurant.
Check identification of guests to ensure they are of legal age to consume alcoholic beverages. Refuse to serve beverages in a polite manner to guests who are not of legal age.
If serving alcoholic beverages, observe guests behavior, count number of drinks served, and if you feel they should not drive, offer a taxi.
Ensure guest’s complete satisfaction and strive to exceed guest’s expectations.
Report to work in a neat and clean uniform. Well-groomed hair and personal hygiene are essential.
Other duties as directed.
Essential physical requirements
Able to work standing up and walking during entire shift.
Able to continuously reach, carry, lift, bend, stoop and wipe
Pulling and pushing up to 50 pounds
Common hazards include but are not limited to burns, falls, slipping, tripping and cuts.
Personal hygiene is a must plus frequent washing of hands is required
Must be of legal age to serve alcohol
Knowledge and Skills
Must be able to suggestively sell food and beverage items
Basic mathematical skills with the ability to make change
Must be able to read and write
Computer proficiency
Excellent communication skills
Multi-tasking and able to move in a fast-paced environment
Knowledge of workplace safety procedures
When applicable, must have licenses, certifications or registrations according to State requirements
State health and alcohol compliance cards (if applicable)